Terms & Conditions |
Welcome to the Hotels.com website (the "Website"). This Website is provided solely to assist customers in gathering travel information, determining the availability of travel-related goods and services, making legitimate reservations or otherwise transacting business with travel suppliers, and for no other purposes. The terms "we", "us", "our" and "Hotels.com" refer to Hotels.com, L.P., a Texas limited partnership and/or our subsidiaries. The term "you" refers to the customer visiting the Website and/or booking a reservation through us on this Website, or through our customer service agents.
This Website is offered to you conditioned upon your acceptance without modification of all the terms, conditions, and notices set forth below (collectively, the "Agreement"). By accessing or using this Website in any manner, you agree to be bound by the Agreement. Please read the Agreement carefully. If you do not accept all of these terms and conditions, please do not use this Website. Be sure to return to this page periodically to review the most current version of the Agreement. We reserve the right at any time, at our sole discretion, to change or otherwise modify the Agreement without prior notice, and your continued access or use of this Website signifies your acceptance of the updated or modified Agreement.
As a condition of your use of this Website, you warrant that
The content and information on this Website (including, but not limited to, price and availability of travel services), as well as the infrastructure used to provide such content and information, is proprietary to us or our suppliers and providers. While you may make limited copies of your travel itinerary (and related documents) for travel or services booked through this Website, you agree not to otherwise modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell or re-sell any information, software, products, or services obtained from or through this Website. Additionally, you agree not to:
Separate terms and conditions will apply to your reservation and purchase of travel- related goods and services that you select. Please read these separate terms and conditions carefully. You agree to abide by the terms and conditions of purchase imposed by any supplier with whom you elect to deal, including, but not limited to, payment of all amounts when due and compliance with the supplier's rules and restrictions regarding availability and use of fares, products, or services. You acknowledge that some third-party providers offering certain services and/or activities may require you to sign their liability waiver prior to participating in the service and/or activity they offer. You understand that any violation of any such supplier's rules and restrictions may result in cancellation of your reservation(s), in your being denied access to the applicable travel product or services, in your forfeiting any monies paid for such reservation(s), and/or in our debiting your account for any costs we incur as a result of such violation.
Hotels.com believes in protecting your privacy.
We appreciate hearing from you. Please be aware that by submitting content to this Website by electronic mail, postings on this Website or otherwise, including any hotel reviews, photographs, video, questions, comments, suggestions, ideas or the like contained in any submissions (collectively, "Submissions"), you (a) grant Hotels.com and its affiliates a nonexclusive, royalty-free, perpetual, transferable, irrevocable and fully sublicensable right to use, reproduce, modify, adapt, translate, distribute, publish, create derivative works from and publicly display and perform such Submissions throughout the world in any media, now known or hereafter devised; and (b) grant Hotels.com and its affiliates and sublicensees the right to use the name that you submit in connection with such Submission, if they choose. However, you acknowledge that Hotels.com may choose to provide attribution of your comments or reviews (for example, listing your name and hometown on a hotel review that you submit) at our discretion. You further grant Hotels.com the right to pursue at law any person or entity that violates your or Hotels.com's rights in the Submissions by a breach of this Agreement. We take no responsibility and assume no liability for any Submissions posted or submitted by you. If you do not agree to these terms and conditions, please do not provide us with any Submissions.
You are fully responsible for the content of your Submissions, (specifically including, but not limited to, reviews posted to this Website). You are prohibited from posting or transmitting to or from this Website: (i) any unlawful, threatening, libelous, defamatory, obscene, pornographic, or other material or content that would violate rights of publicity and/or privacy or that would violate any law; (ii) any commercial material or content (including, but not limited to, solicitation of funds, advertising, or marketing of any good or services); and (iii) any material or content that infringes, misappropriates or violates any copyright, trademark, patent right or other proprietary right of any third party. You shall be solely liable for any damages resulting from any violation of the foregoing restrictions, or any other harm resulting from your posting of content to this Website. You acknowledge that Hotels.com has the right to control (e.g. use, publish, remove) any content you submit without notice to you. If you submit more than one review for the same hotel, only your most recent submission is eligible for use.
If you believe in good faith that materials hosted by us infringe your copyright, you (or your agent) may send us a written notice that includes the following information:
Notices with respect to this Website should be sent to:
Hotels.com, L.P. Attn: IP/Trademark Counsel 3150 139th Avenue SE Bellevue WA 98005
We will review and address all notices that comply with the requirements above.
We suggest that you consult your legal advisor before filing a notice or counter-notice. Also, be aware that you may be liable for damages if you make a false claim of copyright infringement.
You acknowledge that Hotels.com pre-negotiates certain room rates with hotel suppliers to facilitate the booking of reservations on your behalf. The room rate displayed on the Website is a combination of the pre-negotiated room rate for rooms reserved on your behalf by Hotels.com and the facilitation fee retained by Hotels.com to compensate us for our services. You authorize Hotels.com to book reservations for the total reservation price, which includes the room rate displayed on the Website, plus tax recovery charges, and service fees. You agree that your credit card will be charged by Hotels.com for the total reservation price. Upon submitting your reservation request you authorize Hotels.com to facilitate hotel reservations on your behalf, including making payment arrangements with hotel suppliers.
You acknowledge that Hotels.com does not collect taxes for remittance to applicable taxing authorities. The tax recovery charges on prepaid hotel transactions are a recovery of the estimated transaction taxes (e.g. sales and use, occupancy, room tax, excise tax, value added tax, etc) that Hotels.com pays to the hotel supplier in connection with your hotel reservations. The hotel suppliers invoice Hotels.com for tax amounts. The Hotel suppliers remit applicable taxes to the applicable taxing jurisdictions. Hotels.com does not act as co-vendors with the supplier with whom we book or reserve our customer's travel arrangements. Taxability and the appropriate tax rate vary greatly by location. The actual tax amounts paid by Hotels.com to the hotel suppliers may vary from the tax recovery charge amounts, depending upon the rates, taxability, etc. in effect at the time of the actual use of the hotel by our customers. We retain our service fees as compensation in servicing your travel reservation. Our service fees vary based on the amount and type of hotel reservation.
Hotels.com has waived its change and cancellation fees for lodging bookings. You can change or cancel your lodging booking online or by calling (800) 297-4120. You may still be subject to change and cancellation fees that our lodging suppliers impose and require us to pass on, as indicated in the rules and restrictions for the reservation. Valid only for lodging bookings made after May 17, 2007. Fee waivers are applicable only to Hotels.com change and cancellation fees. Hotels, vacation properties, condominiums, bed and breakfast and other suppliers may impose their own change and/or cancellation fees. Change and cancellation requirements and penalties vary by supplier. Check your booking confirmation for details. To change or cancel your lodging booking, go online or call (800) 297-4120. The Hotels.com fee waivers may be discontinued or modified at any time. These terms and conditions may not be changed by any unauthorized person, including employees of Hotels.com.
You agree to pay any supplier required cancellation or change fees that you incur. In limited cases, some hotels do not permit changes to or cancellations of reservations after they are made, as indicated in the rules and restrictions for the hotel reservation. You agree to abide by the terms and conditions imposed with respect to your prepaid hotel reservations.
The welcomerewards™Program (the "Program") began at 1:00 p.m. Central Time on July 10, 2008. When you book and complete ten (10) nights at a hotels.com Price Match Guarantee property, through hotels.com or the hotels.com Call Center (at 800-346-8357), you will earn one (1) free night at any hotels.com Price Match Guarantee property, as set forth herein. The Program is subject to these Terms & Conditions and the hotels.com User Agreement which is incorporated herein.
The Program is open only to individuals who are eighteen (18) and older, have a valid email address and have enrolled in the Program. Companies, associations or other groups may not participate. Employees of Expedia, Inc., when booking as part of the B.E.S.T. program, are not eligible. If an employee of Expedia, Inc. makes an eligible booking without using his/her employee discount, then he/she is eligible to participate in the Program.
You will receive one (1) loyalty credit for each qualifying night’s stay. Bookings made before March 9, 2010 at a hotels.com Price Match Guarantee property priced at $40 or more before taxes and fees qualify for the Program. Bookings made on or after March 9, 2010 at any hotels.com Price Match Guarantee property qualify for the Program. Bookings made on the hotels.com and espanol.hotels.com domains qualify for the Program. The following bookings do not qualify:
To receive credit for a booking, you must sign in to your hotels.com account (your “Account”) when booking online, or, if you are booking by phone, give your email address to the Call Center agent prior to booking. You cannot receive credit for a booking after the booking has been made.
Only the customer booking the qualifying hotel stay receives the loyalty credit. Guests do not.
Loyalty credits will be added to your Account within seventy-two (72) hours after you have completed your hotel stay.
You can check your Account and see how many loyalty credits you have earned at any time by logging into your Account at hotels.com (the “Website”) or calling the hotels.com Call Center (at 800-346-8357). You are responsible for ensuring the accuracy of your Account. If you believe that a booking was not accurately counted, call the hotels.com Call Center, and we will respond within fourteen (14) days. Bookings that are determined to be invalid as set forth herein are subject to disqualification.
When you have accrued ten (10) loyalty credits, you will receive one (1) free night at a hotels.com Price Match Guarantee property. Before March 9, 2010, you may earn a maximum of ten (10) free nights (equivalent to 100 loyalty credits) per calendar year. On or after March 9, 2010, you may earn more than ten (10) free nights (equivalent to 100 loyalty credits) per calendar year. You can redeem a free night when you book a qualifying stay online or by phone.
Before March 9, 2010, the maximum value of the free night is $400 before taxes and fees. You are responsible for paying for taxes, fees, meals, incidentals and any other costs associated with the booking or stay.
Beginning March 9, 2010, the free night will be based on your non-expired ten (10) loyalty credits associated with the reward night. The maximum value of the reward night will be equal to the average daily rate, before taxes and fees, of the ten (10) night stays from the ten (10) loyalty credits being used for the reward night. You are responsible for paying for taxes, fees, meals, incidentals and any other costs associated with the booking or stay. Any loyalty credits earned prior to March 9, 2010, will be subject to the new terms stated in this paragraph and throughout these Terms and Conditions, effective March 9, 2010, and each credit will be assigned the corresponding price rate from the time it was earned.
Free night stays are subject to all applicable booking terms and conditions. You will not earn a loyalty credit for a free reward night’s stay. Loyalty credits have no cash value, and the free night cannot be redeemed for cash. Before March 9, 2010, if the free night costs less than $400, you will not receive the balance in cash, credit or otherwise. On or after March 9, 2010, if the free night costs less than the maximum value of the free night, you will not receive the balance in cash, credit or otherwise.
On or after March 9, 2010, if you use the free night for a room that costs more than the maximum value of the free night, you must pay the difference between the room rate and the maximum value of the free night.
Limit one (1) reward night per booking. If you have accumulated more than one reward night, you may choose which reward night to apply to a particular booking.
Reward booking cannot be combined with any other offer or coupon. This means, for example, that when you book your reward night, you cannot also use a coupon.
Before March 9, 2010, if you redeem your reward night in a booking that includes more than one night, the reward night will be applied to the night that has the highest daily rate that does not exceed $400.
On or after March 9, 2010, if you redeem your reward for night in a booking that includes more than one night, the reward night will automatically be applied to the most expensive night in the reservation, subject to its maximum value.
Free night stays are subject to all applicable room cancellation policies imposed by both the property and hotels.com. If you cancel a reward night within the allowed cancellation period, your loyalty credits will be returned to your account. If you cancel a reward night outside the timeframe that the cancellation policy allows, your credits will not be returned to you and you will lose the reward night.
If you have to modify the dates of a booking that includes a reward night, then you must cancel the booking and re-book. If you want to use the reward night for the changed booking, then you must apply the reward night to it.
Before March 9, 2010, if you do not make any qualifying bookings or if you do not redeem any free nights in any eighteen-month period, your Account will be closed and you will any lose loyalty credits and unredeemed free nights that you have already earned.
On or after March 9, 2010, each loyalty credit is valid for three (3) years from the date it is earned. After three (3) years from the date a loyalty credit is earned, the loyalty credit will expire and you will not be able to use that credit toward a free night. Any loyalty credits earned prior to March 9, 2010, will have a three (3) year expiration period starting March 9, 2010, so that any credits earned prior to March 9, 2010 will expire on March 8, 2013.
Hotels.com may modify any of the terms and conditions governing the Program — including, but not limited to, the rules for earning loyalty credits, the rules for redeeming loyalty credits, the hotels at which free nights may be redeemed, and the maximum value of a free night — at any time, with or without notice, even though these changes may affect your ability to use any loyalty credits or unredeemed free nights you have already earned.
The Program has no predetermined termination date and may continue until such time as hotels.com decides to terminate the Program. Hotels.com may terminate the Program at any time. Upon termination, you will have thirty (30) days from the date Program termination is announced to use any loyalty credits remaining in your account. After that date, any loyalty credits will be forfeited without compensation.
Your continued participation in the Program constitutes your acceptance of any changes to these Terms and Conditions. You are responsible for remaining knowledgeable as to any changes that hotels.com may make to these Terms and Conditions. The most current version of these Terms and Conditions will be available on the Website and will supersede all previous versions of these Terms and Conditions.
Hotels.com reserves the right to discontinue the participation privileges of any individual who engages in any fraudulent activity or uses the Program in a manner inconsistent with these Terms & Conditions or any federal or state laws, statutes, or ordinances. Discontinued participation privileges may result in the loss of all accumulated loyalty credits and benefits. In addition to discontinuance of participation privileges, hotels.com shall have the right to take appropriate administrative and/or legal action, including criminal prosecution, as it deems necessary in its sole discretion. Loyalty credits do not constitute the property of any participant and may be revoked by hotels.com at any time as set forth herein. Loyalty credits may be not sold, transferred, combined with any other member’s account, or assigned, and are not transferable upon death, as part of a domestic relations matter, or otherwise by operation of law. Except where prohibited, you agree that any and all disputes, claims, and causes of action arising out of, or connected with, the Program shall be resolved individually, without resort to any form of class action, and exclusively by the appropriate court located in Dallas County, Texas. All issues and questions concerning the construction, validity, interpretation, and enforceability of these Terms & Conditions, your rights and obligations, or the rights and obligations of Hotels.com in connection with the Program, shall be governed by, and construed in accordance with, the laws of the State of Texas, without giving effect to any choice of law or conflict of law rules (whether of the State of Texas or any other jurisdiction), which would cause the application of the laws of any jurisdiction other than the State of Texas.
The Program is void where prohibited by law. The failure of hotels.com to enforce any provision of these Terms & Conditions shall not constitute a waiver of that or any other provision. Hotels.com’s decisions as to all questions or disputes regarding Program eligibility, earning or redemption of loyalty credits or your compliance with these Terms & Conditions are final.
Although most travel, including travel to international destinations, is completed without incident, travel to certain destinations may involve greater risk than others. Hotels.com urges passengers to review travel prohibitions, warnings, announcements and advisories issued by the United States Government prior to booking travel to international destinations. Information on conditions in various countries and the level of risk associated with travel to particular international destinations can be found at www.state.gov, www.tsa.gov, www.dot.gov, www.faa.gov, www.cdc.gov, www.treas.gov/ofac and www.customs.gov.
Please click here to obtain information on passport requirements and travel documentation requirements: http://www.hotels.com/passportrequirements.
BY OFFERING FOR SALE TRAVEL TO PARTICULAR INTERNATIONAL DESTINATIONS, HOTELS.COM DOES NOT REPRESENT OR WARRANT THAT TRAVEL TO SUCH POINTS IS ADVISABLE OR WITHOUT RISK, AND IS NOT LIABLE FOR DAMAGES OR LOSSES THAT MAY RESULT FROM TRAVEL TO SUCH DESTINATIONS.
LIABILITY DISCLAIMER THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES PUBLISHED ON THIS WEBSITE MAY INCLUDE INACCURACIES OR ERRORS, INCLUDING PRICING ERRORS. IN PARTICULAR, HOTELS.COM, ITS SUBSIDIARIES AND CORPORATE AFFILIATES (COLLECTIVELY, THE "HOTELS.COM COMPANIES") AND THE AFFILIATED, CO- BRANDED AND/OR LINKED WEBSITE PARTNERS THROUGH WHOM WE PROVIDE SERVICE (COLLECTIVELY, "HOTELS.COM AFFILIATES") DO NOT GUARANTEE THE ACCURACY OF, AND DISCLAIM ALL LIABILITY FOR ANY ERRORS OR OTHER INACCURACIES RELATING TO THE INFORMATION AND DESCRIPTION OF THE HOTEL, AIR, CRUISE, CAR AND OTHER TRAVEL PRODUCTS DISPLAYED ON THIS WEBSITE (INCLUDING, WITHOUT LIMITATION, THE PRICING, PHOTOGRAPHS, LIST OF HOTEL AMENITIES, GENERAL PRODUCT DESCRIPTIONS, ETC.), MUCH OF WHICH INFORMATION IS PROVIDED BY THE RESPECTIVE SUPPLIERS. IN ADDITION, HOTELS.COM EXPRESSLY RESERVES THE RIGHT TO CORRECT ANY PRICING ERRORS ON OUR WEBSITE AND/OR ON PENDING RESERVATIONS MADE UNDER AN INCORRECT PRICE. IN SUCH EVENT, WE WILL OFFER YOU THE OPPORTUNITY TO KEEP YOUR PENDING RESERVATION AT THE CORRECT PRICE OR, AT YOUR OPTION, WE WILL CANCEL YOUR RESERVATION WITHOUT ANY HOTELS.COM CHANGE OR CANCELLATION FEES.
HOTEL RATINGS DISPLAYED ON THIS WEBSITE ARE INTENDED AS ONLY GENERAL GUIDELINES, AND THE HOTELS.COM COMPANIES AND THE HOTELS.COM AFFILIATES DO NOT GUARANTEE THE ACCURACY OF THE RATINGS. THE HOTELS.COM COMPANIES, THE HOTELS.COM AFFILIATES AND THEIR RESPECTIVE SUPPLIERS MAKE NO GUARANTEES ABOUT THE AVAILABILITY OF SPECIFIC PRODUCTS AND SERVICES. THE HOTELS.COM COMPANIES, THE HOTELS.COM AFFILIATES AND THEIR RESPECTIVE SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES ON THIS WEBSITE AT ANY TIME.
THE HOTELS.COM COMPANIES, THE HOTELS.COM AFFILIATES, AND THEIR RESPECTIVE SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY OF THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES CONTAINED ON THIS WEBSITE FOR ANY PURPOSE, AND THE INCLUSION OR OFFERING OF ANY PRODUCTS OR SERVICES ON THIS WEBSITE DOES NOT CONSTITUTE ANY ENDORSEMENT OR RECOMMENDATION OF SUCH PRODUCTS OR SERVICES BY THE HOTELS.COM COMPANIES OR THE HOTELS.COM AFFILIATES. ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. THE HOTELS.COM COMPANIES, THE HOTELS.COM AFFILIATES, AND THEIR RESPECTIVE SUPPLIERS DISCLAIM ALL WARRANTIES AND CONDITIONS THAT THIS WEBSITE, ITS SERVERS OR ANY EMAIL SENT FROM THE HOTELS.COM COMPANIES, THE HOTELS.COM AFFILIATES, AND/OR THEIR RESPECTIVE SUPPLIERS ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. THE HOTELS.COM COMPANIES, THE HOTELS.COM AFFILIATES, AND THEIR RESPECTIVE SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES, INCLUDING ALL IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NONINFRINGEMENT.
THE CARRIERS, HOTELS AND OTHER SUPPLIERS PROVIDING TRAVEL OR OTHER SERVICES ON THIS WEBSITE ARE INDEPENDENT CONTRACTORS AND NOT AGENTS OR EMPLOYEES OF THE HOTELS.COM COMPANIES, OR THE HOTELS.COM AFFILIATES. THE HOTELS.COM COMPANIES AND THE HOTELS.COM AFFILIATES ARE NOT LIABLE FOR THE ACTS, ERRORS, OMISSIONS, REPRESENTATIONS, WARRANTIES, BREACHES OR NEGLIGENCE OF ANY SUCH SUPPLIERS OR FOR ANY PERSONAL INJURIES, DEATH, PROPERTY DAMAGE, OR OTHER DAMAGES OR EXPENSES RESULTING THEREFROM. THE HOTELS.COM COMPANIES AND THE HOTELS.COM AFFILIATES HAVE NO LIABILITY AND WILL MAKE NO REFUND IN THE EVENT OF ANY DELAY, CANCELLATION, OVERBOOKING, STRIKE, FORCE MAJEURE OR OTHER CAUSES BEYOND THEIR DIRECT CONTROL, AND THEY HAVE NO RESPONSIBILITY FOR ANY ADDITIONAL EXPENSE, OMISSIONS, DELAYS, RE-ROUTING OR ACTS OF ANY GOVERNMENT OR AUTHORITY.
IN NO EVENT SHALL THE HOTELS.COM COMPANIES, THE HOTELS.COM AFFILIATES, AND/OR THEIR RESPECTIVE SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING OUT OF, OR IN ANY WAY CONNECTED WITH, YOUR ACCESS TO, DISPLAY OF OR USE OF THIS WEBSITE OR WITH THE DELAY OR INABILITY TO ACCESS, DISPLAY OR USE THIS WEBSITE (INCLUDING, BUT NOT LIMITED TO, YOUR RELIANCE UPON OPINIONS APPEARING ON THIS WEB SITE; ANY COMPUTER VIRUSES, INFORMATION, SOFTWARE, LINKED SITES, PRODUCTS, AND SERVICES OBTAINED THROUGH THIS WEBSITE; OR OTHERWISE ARISING OUT OF THE ACCESS TO, DISPLAY OF OR USE OF THIS WEBSITE) WHETHER BASED ON A THEORY OF NEGLIGENCE, CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE, AND EVEN IF THE HOTELS.COM COMPANIES, THE HOTELS.COM AFFILIATES AND/OR THEIR RESPECTIVE SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
If, despite the limitation above, the Hotels.com Companies, the Hotels.com Affiliates or their respective suppliers are found liable for any loss or damage which arises out of or in any way connected with any of the occurrences described above, then the Hotels.com Companies, the Hotels.com Affiliates or their respective suppliers liabilities will in no event exceed, in the aggregate, the greater of (a) the transaction fees assessed for your transactions on this Website, or (b) One-Hundred Dollars (US$100.00).
The limitation of liability reflects the allocation of risk between the parties. The limitations specified in this section will survive and apply even if any limited remedy specified in these terms is found to have failed of its essential purpose. The limitations of liability provided in these terms inure to the benefit of the Hotels.com Companies, the Hotels.com Affiliates, and/or their respective suppliers.
You agree to defend and indemnify the Hotels.com Companies, the Hotels.com Affiliates, and/or their respective suppliers and any of their officers, directors, employees and agents from and against any claims, causes of action, demands, recoveries, losses, damages, fines, penalties or other costs or expenses of any kind or nature including but not limited to reasonable legal and accounting fees, brought by third parties as a result of:
This Website may contain hyperlinks to websites operated by parties other than Hotels.com. Such hyperlinks are provided for your reference only. We do not control such websites and are not responsible for their contents or the privacy or other practices of such websites. Further, it is up to you to take precautions to ensure that whatever links you select or software you download (whether from this Website or other websites) is free of such items as viruses, worms, trojan horses, defects and other items of a destructive nature. Our inclusion of hyperlinks to such websites does not imply any endorsement of the material on such websites or any association with their operators.
Any software that is made available to download from this Website ("Software") is the copyrighted work of Hotels.com, Hotels.com Affiliates, and/or our respective suppliers. Your use of such Software is governed by the terms of the end user license agreement, if any, which accompanies, or is included with, the Software ("License Agreement"). You may not install or use any Software that is accompanied by or includes a License Agreement unless you first agree to the License Agreement terms. For any Software made available for download on this Website not accompanied by a License Agreement, we hereby grant to you, the user, a limited, personal, nontransferable license to use the Software for viewing and otherwise using this Website in accordance with these terms and conditions and for no other purpose.
Please note that all Software, including, without limitation, all HTML code and Active X controls contained on this Website, is owned by the Hotels.com Companies, Hotels.com Affiliates, and/or our respective suppliers, and is protected by copyright laws and international treaty provisions. Any reproduction or redistribution of the Software is expressly prohibited, and may result in severe civil and criminal penalties. Violators will be prosecuted to the maximum extent possible.
WITHOUT LIMITING THE FOREGOING, COPYING OR REPRODUCTION OF THE SOFTWARE TO ANY OTHER SERVER OR LOCATION FOR FURTHER REPRODUCTION OR REDISTRIBUTION IS EXPRESSLY PROHIBITED. THE SOFTWARE IS WARRANTED, IF AT ALL, ONLY ACCORDING TO THE TERMS OF THE LICENSE AGREEMENT.
Currency rates are based on various publicly available sources and should be used as guidelines only. Rates are not verified as accurate, and actual rates may vary. Currency quotes are not updated every day. Check the date on the currency converter feature for the day that currency was last updated. The information supplied by this application is believed to be accurate, but the Hotels.com Companies, the Hotels.com Affiliates, and/or our respective suppliers do not warrant or guarantee such accuracy. When using this information for any financial purpose, we advise you to consult a qualified professional to verify the accuracy of the currency rates. We do not authorize the use of this information for any purpose other than your personal use and you are expressly prohibited from the resale, redistribution, and use of this information for commercial purposes.
All contents of this website are copyrighted © 2007 Hotels.com, L.P. 2007 All rights reserved. Hotels.com, L.P. is not responsible for content on websites operated by parties other than Hotels.com, L.P. Hotels.com, the Hotels.com logo, We know hotels inside and out. Best Prices. Best Places. Guaranteed., Benny, Benny the Bellman, the Benny the Bellman logo, and the Road Trips design logo are trademarks or registered trademarks in the U.S. and/or other countries of Hotels.com, L.P., a subsidiary of Hotels.com. Other product and company names mentioned herein may be the trademarks of their respective owners.
If you are aware of an infringement of our brand, please let us know by e-mailing us at hotline@expedia.com. We only address messages concerning brand infringement at this email address.
If you believe in good faith that materials hosted by us infringe your copyright, you (or your agent) may send us a written notice that includes the following information:
Notices with respect to this Website should be sent to:
Hotels.com, L.P. Attn: IP/Trademark Counsel 3150 139th Avenue SE Bellevue WA 98005
We will review and address all notices that comply with the requirements above.
We suggest that you consult your legal advisor before filing a notice or counter-notice. Also, be aware that you may be liable for damages if you make a false claim of copyright infringement.
Your use of mapping available on this Website is governed by the terms of use set forth at http://maps.hotels.com/mapservice/termsOfUse.jsp?app=Hotels.com.
This Website is operated by a U.S. entity and this Agreement is governed by the laws of the State of Texas, USA. You hereby consent to the exclusive jurisdiction and venue of courts in Dallas County, Texas, USA, in all disputes arising out of or relating to the use of this Website. Use of this Website is unauthorized in any jurisdiction that does not give effect to all provisions of these terms and conditions, including, without limitation, this paragraph.
You agree that no joint venture, partnership, or employment relationship exists between you and the Hotels.com Companies as a result of this Agreement or use of this Website.
Our performance of this Agreement is subject to existing laws and legal process, and nothing contained in this Agreement limits our right to comply with law enforcement or other governmental or legal requests or requirements relating to your use of this Website or information provided to or gathered by us with respect to such use. To the extent allowed by applicable law, you agree that you will bring any claim or cause of action arising from or relating to your access or use of this Website within two (2) years from the date on which such claim or action arose or accrued or such claim or cause of action will be irrevocably waived.
If any part of this Agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and Agreement shall continue in effect.
This Agreement (and any other terms and conditions referenced herein) constitutes the entire agreement between you and Hotels.com with respect to this Website and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral, or written, between the customer and Hotels.com with respect to this Website. A printed version of this Agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this Agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.
Fictitious names of companies, products, people, characters, and/or data mentioned on this Website are not intended to represent any real individual, company, product, or event.
Any rights not expressly granted herein are reserved.
Hotels.com is a registered seller of travel in each of the states listed below:
California registration number: 2083949-50
Florida registration number: ST-36670
Iowa registration number: 862
Nevada registration number: 2007-0019
Registration as a seller of travel in California does not constitute the state's approval.
You may be eligible for payment from the Recovery Fund if you have paid money to a seller of travel registered in Nevada for the purchase of travel services or a vacation certificate and you have suffered certain financial damages as a result of the transaction. To obtain information relating to your rights under the Recovery Fund and the filing of a claim for recovery from the Recovery Fund, you may contact the Consumer Affairs Division of the Department of Business and Industry in the State of Nevada at the following locations:
Southern Nevada:
1850 East Sahara Avenue
Suite 101
Las Vegas, Nevada 89104
Phone: (702) 486-7355
Fax: (702) 486-7371
ncad@fyiconsumer.org
Northern Nevada:
4600 Kietzke Lane
Building B, Suite 113
Reno, Nevada 89502
Phone: (775) 688-1800
Fax: (775) 688-1803
For quick answers to your questions you can write to us at:
Attn: Customer Service Hotels.com, L.P. 10440 North Central Expressway Suite 400 Dallas, Texas 75231 USA
Revised and Effective as of May 17, 2007
©2007 Hotels.com, L.P. All rights reserved.